services

managed services

Protect your investment and build on it with the right IT.

why managed service?

FOr your peace of mind

We have a range of Managed Service Plans with different benefits to suit your business needs. See the plans below.

1. relationship is our #1

It is our top priority to deliver!

Quarterly Business Reviews.

Monthly check-ins.

A dedicated Account Manager.

We are part of your team.

Your KPIs are our KPIs.

2. Comprehensive Packages
To cover your complete IT needs
IT Services & Support.
Quarterly Business Reviews.
Depending on your plan, can also include Systems Analysis, Project Work & more.
3. Premium security
Industry leading, multi-layered security
Employee upskilling.
Round the clock monitoring by dedicated humans.
Second dedicated team for monitoring for added security.
On-going security testing.
Proven and robust.
4. Process Analysis
Enhance efficiency, increase productivity
Our systems analyst audits your systems and how your team works. Any recommendations and improvements using existing or new off the shelf or bespoke solutions are then presented.
5. No suprises
Fixed monthly IT costs
One monthly fee for all IT needs
One invoice
Choice of three plans
Know what you get for your money 

msp plan comparisons

MANAGED SERVICES
Real-time device monitoring
Quarterly business reviews
IT Support - Incidents
IT Support - Service requests
Business continuity
Service level agreement (SLA)
Systems analyst consult session
ADVANCED SECURITY
Device protection (anti-malware)
AI & Human powered threat hunting
Next-gen behavioural anti-virus
Real-time monitoring and engagement by SOC
Advanced email protection
Additional device protection (dual anti-malware)
On-device security appliance/firewall
Virtual Private Network (VPN)
Zero trust security framework
Employee security upskilling
Password manager
Enhanced security analysis and detection
PROJECTS
IT department projects
Management projects
CLOUD
User app management & deployment
Microsoft 365 licensing
Microsoft 365 backups
Centralised Email Signature
Cloud printing
WARRANTY
Lifetime Network Hardware
ADDITIONAL ADD-ONS
After-hours support
IT Support - Live chat
Non-critical device backups
VoIP Services
Internet services
Domain management
COMPREHENSIVE
Optional
Optional
Optional
Optional
Optional
Optional
ESSENTIALS
Optional
Optional
Optional
Optional
Optional
Optional
BASIC
Reduced hourly rate
Reduced hourly rate
Optional
Optional
Optional
Optional
Optional
Optional